Infrastructure Management Services

Digital revolution is transforming the businesses today with use of effective IT solutions and cloud infrastructure. Building an infrastructure that can provide a customer experience and be able to scale with minimal disruption to existing applications will form the key focus for IT infrastructure management services.

Our Infrastructure Management Services (IMS) offer a comprehensive set of activities and processes involved in managing and maintaining organization’s IT infrastructure. IT infrastructure includes all the hardware, software, networks, and facilities required to support an organization’s information technology operations.

Some of the key components that we offer include:

Network Management :  This involves monitoring, configuring, and maintaining the network infrastructure that includes routers, switches, firewalls, and other network devices.

Server Management : This includes the setup, configuration, monitoring, and maintenance of servers that host applications, databases, websites, and other services. It also involves tasks like software updates, security patching, and capacity planning.

Storage Management : Managing data storage solutions, such as storage area networks (SANs) and network-attached storage (NAS), to ensure data availability, performance, and backups.

Database Management : Administering and maintaining databases used by the organization, including activities like installation, configuration, optimization, backup, and recovery.

Virtualization and Cloud Management : Managing virtualized environments and cloud services to optimize resource utilization and scalability. This includes provisioning and scaling virtual machines and managing cloud resources.

Backup and Disaster Recovery : Implementing strategies and processes to ensure data backup, business continuity, and disaster recovery in case of system failures or other catastrophic events.

End-user Support : Providing technical support to end-users, addressing their hardware and software issues, troubleshooting problems, and offering solutions.