How we evaluate, deploy, and govern AI with your team.
How We Engage: Discovery → Pilot → Scale
A repeatable path that keeps risk contained and momentum visible.
Discovery & Readiness
Artifacts: Opportunity map, risk register, success metrics, go/no-go gate.
Stakeholder interviews across ops, legal/compliance, IT, and front-line teams.
Process mapping to find friction and quantify =value.
Readiness check: data availability, tool stack, change appetite.
Pilot
Artifacts: Pilot plan, test scenarios, acceptance criteria, training micro-guides.
Configure a pre-built component or light customization.
Connect to sandboxes or narrow production slices.
Run UAT with real users; collect qualitative and quantitative feedback.
Harden & Scale
Artifacts: Launch checklist, rollback plan, dashboards, enablement kit.
Expand integrations (CRM, WMS, ticketing, knowledge bases).
Add monitoring, alerting, drift detection, and access controls.
Phase rollouts region by region, team by team.
What’s in scope
Discovery and use-case selection, a time-boxed pilot, integration with your systems, enablement for day-to-day use, and ongoing monitoring after launch.
How we measure success
Baselines and targets are set up front (for example, handling time, conversion, research cycle time) with an agreed reporting cadence, so progress stays visible and decisions remain grounded in facts.
How the technology works
Tenjumps assembles proven, pre-built components—assistants, parsers, knowledge chat, research copilots—and connects them to your systems and data. Your role is to provide access to people and data, contribute subject-matter input, and make decisions at phase gates.
How we evaluate, deploy, and govern AI with your team
People, Cadence, Support
Roles you’ll meet
Engagement lead. Single point of contact.
Product/Process lead. Keeps the use-case sharp and human-centred.
Engineering. Integrations, reliability, observability.
Data/ML specialist. Retrieval, evaluation, safety.
Compliance partner. Coordinates risk reviews with your team.
Cadence
Weekly working session during pilot, bi-weekly stakeholder updates, written status each Friday.
Decision reviews at each phase gate.
Enablement & support
Short how-tos, office hours, and “champion” training inside your team.
Support channels: shared Slack/Teams, ticketing for changes, on-call coverage by agreement.