Intelligence in Action
Case Studies
Read about how we help businesses transform with AI
Intelligence in Action
Case Studies
Read about how we help businesses transform with AI
Technology
ePost Global's customer service team was stretched thin responding to customer emails. Analysis of 14,145 emails (April-June 2025) revealed vast majority concerned shipping issues—mostly routine tracking updates and missing packages. Volume led to slower response times, rising backlogs, threatening customer loyalty and repeat business.
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Finance
Leading financial services firm's Human Capital Management group needed faster way to re-engage candidates left idle in applicant tracking system (ATS). During hiring freeze, 70-80 highly qualified candidates were left in system; once hiring resumed, firm had no efficient way to verify who was still available.
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Technology
A leading financial institution was facing challenges with loan defaults due to its reliance on a traditional credit scoring system.
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Finance
A large financial technology company faced frequent application outages affecting its trading platforms and order management systems.
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Case Studies
Intelligence in action
Read about how we help businesses transform with AI
Case Studies
Intelligence in action
Read about how we help businesses transform with AI
Case Study
Leading financial services firm's Human Capital Management group needed faster way to re-engage candidates left idle in applicant tracking system (ATS).
Read more
Case Study
ePost Global's customer service team was stretched thin responding to customer emails. Analysis of 14,145 emails (April-June 2025) revealed vast majority concerned shipping issues.
Read more
Case Study
A leading financial institution was facing challenges with loan defaults due to its reliance on a traditional credit scoring system.
Read more
