Privacy policy
Last updated: 25 May, 2026
These terms govern your use of tenjumps.com (the "website"). By using the website, you agree to these terms. If you do not agree, please do not use the website.
These terms apply to the website only. Any services we provide to clients are covered by a separate agreement between 10Jumps Inc. and the client, and nothing on this website constitutes a binding offer to provide services.
Who we are
10Jumps incorporated in Illinois with its registered office at 401 N Michigan Ave #1200, Chicago, IL 60611.
For any question about this policy or about how we handle your personal data, contact us at legal@tenjumps.com.
What personal data we collect
We collect personal data in three ways:
Information you give us directly. When you fill in a form on our website, download a gated resource, subscribe to our newsletter, or contact us, we collect the information you provide. This typically includes your name, work email address, company name, job title, country, and any message content you share.
Information collected automatically. When you visit our website, we automatically collect limited technical data including your IP address, device and browser type, operating system, referring URL, pages viewed, time spent on pages, and interactions with our content. This data is collected through cookies and similar technologies. See our cookie policy for details.
Information from third parties. If you interact with 10Jumps content on third-party platforms such as LinkedIn, we may receive limited information from those platforms in line with your privacy settings on them.
We do not knowingly collect sensitive personal data (such as health, biometric, or financial information) through our website, and we ask that you do not submit such information through our forms.
Why we use your personal data and our legal basis
Where we rely on legitimate interests, we have assessed that our interests do not override your rights and freedoms. You can object to this processing at any time.
Where we rely on consent, you can withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing before withdrawal.
Who we share your personal data with
We do not sell your personal data and we do not share it with third parties for their own marketing purposes.
We use a small number of trusted service providers (data processors) to help us operate our website and run our business. Each processor acts on our instructions and under a contract that requires them to protect your data:
HubSpot, Inc. (United States) hosts our website forms and CRM, and sends our marketing emails.
Google LLC (United States) provides Google Analytics for website performance measurement.
Framer B.V. (Netherlands) hosts our website.
We may also share personal data with our professional advisers, auditors, and regulators where necessary, or where we are required to do so by law.
International data transfers
10Jumps is based in Illinois. Some of our service providers are based in the United States or elsewhere. When we transfer your personal data outside your home country, we rely on the following safeguards:
For transfers from the UK and EU to the United States, our US-based processors (HubSpot and Google) are certified under the EU-US Data Privacy Framework and the UK Extension to that Framework.
Where the Data Privacy Framework does not apply, we rely on Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement (IDTA) as appropriate.
For users in India, data processed by 10Jumps is handled in accordance with the Digital Personal Data Protection Act 2023.
How long we keep your personal data
We keep your personal data only as long as we need it for the purposes set out in this policy:
Enquiry and contact data: up to 24 months after last contact.
Marketing contact data: until you unsubscribe or ask us to delete it, and then for a short audit period.
Website analytics data: up to 14 months.
Records we are legally required to keep: for the period required by applicable law.
When we no longer need your personal data, we delete or anonymise it securely.
How we protect your personal data
We use appropriate technical and organisational measures to protect your personal data, including access controls, encryption in transit, secure hosting, and staff training. No system is completely secure, so we also have procedures to detect and respond to any suspected data breach, and we will notify you and relevant regulators where required by law.
Your rights
Depending on where you live, you have the following rights over your personal data:
If you are in the UK, EU, or European Economic Area, under GDPR and UK GDPR you have the right to:
access a copy of your personal data,
correct inaccurate or incomplete data,
ask us to delete your data,
restrict or object to our processing,
receive your data in a portable format,
withdraw consent at any time,
lodge a complaint with a supervisory authority (in the UK, the Information Commissioner's Office; in the EU, your national data protection authority).
If you are in India, under the Digital Personal Data Protection Act 2023 you have the right to:
access a summary of your personal data and how it is processed,
correct, complete, update, or erase your personal data,
nominate another individual to exercise your rights in the event of your death or incapacity,
grievance redressal (contact us first at legal@tenjumps.com; if unresolved, you may approach the Data Protection Board of India).
If you are in California or another US state with applicable privacy laws, you have the right to:
know what personal information we collect and how we use it,
access and delete your personal information,
correct inaccurate personal information,
opt out of the sale or sharing of personal information. We do not sell or share personal information as those terms are defined under the California Consumer Privacy Act (as amended by the CPRA),
not be discriminated against for exercising your rights.
To exercise any of these rights, email us at legal@tenjumps.com. We will respond within the timeframes required by applicable law. We may ask you to verify your identity before we act on your request.
Children
Our website and services are not directed to children under 18. We do not knowingly collect personal data from children. If you believe we may have collected data from a child, contact us at legal@tenjumps.com and we will delete it.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised. If we make material changes, we will take reasonable steps to let you know, for example by posting a notice on our website or emailing you.
Contact us
For any question, request, or complaint about your personal data, contact:
10Jumps Inc., 401 N Michigan Ave #1200, Chicago, IL 60611
Email: legal@tenjumps.com